Electric Heating – Dimplex Quantum Storage Heater: User Guide and FAQs Brochure

Dimplex Quantum Storage Heater: User Guide and FAQs Brochure Request Printed Resources for your Organisation

Experience Better Living with Dimplex Quantum Heaters

For further assistance:
Call: 01202 612726
Email: info@ridgewaterenergy.co.uk
Visit: www.ridgewaterenergy.co.uk


How Dimplex Quantum Storage Heaters Work

  • Charge overnight (usually 12:00 AM – 7:00 AM) using cheaper electricity rates on Economy tariffs.
  • Store heat in well-insulated units to minimize heat loss.
  • Use a digital timer to control heat release during the day.
  • Built-in thermostat maintains room temperature.

Getting Started

First Use

  • Heaters may produce a smell initially; ventilate the room well.
  • Only the air vents at the bottom release heat; the outer case stays cool.

Important Safety Notes

  • Never cover the heater or block the air outlets.
  • Keep objects clear:
    • 25 cm from the top
    • 15 cm from the sides
    • 30 cm from the front
  • Leave a 7.5 cm gap between curtains and the heater.

Using the Heater

Setting the Temperature

  • Use the selector dial to set the target temperature.
  • Turn left to lower or right to raise the temperature.
  • The heater automatically switches off when the room reaches the set temperature.

Setting the Time

  1. Press Menu and navigate to Date/Time.
  2. Use the selector dial to adjust the day, month, year, and time.

Timer Modes

Choose from four timer modes:

  1. User Timer: Customizable heating periods (up to 4 per day).
  2. Out All Day: Heat during morning and evening periods only.
  3. Home All Day: Continuous heating throughout the day.
  4. Away: Maintains 7°C while you’re away and warms the home before your return.

To select a mode:

  • Press Menu, navigate to Timer Mode, and choose a setting.

Boost Mode

  • Activate extra heating via Menu > Boost.
  • Adjust the temperature and duration (up to 4 hours).

Tips for Efficient Heating

  • Keep the heaters switched on at the wall to ensure nighttime charging.
  • Avoid frequent manual changes to the timer or thermostat; the heater learns your preferences over time.
  • Run heating for longer periods (minimum 3 hours) rather than short bursts.

Frequently Asked Questions

Why doesn’t the outer case feel hot?

The heat is released through bottom vents, while the main body is insulated for efficiency.

What is the maximum temperature?

The heater can be set up to 26°C.

Can each heater have different settings?

Yes, customize temperature and timings for individual rooms.

How do I clean the heater?

  • Use a dry cloth for routine cleaning.
  • When cool, wipe with a damp cloth if needed. Avoid using cleaning powders or polishes.

What should I do during power cuts?

You will need to reset the heater. Refer to the user manual for guidance.

Will my energy bills decrease?

These heaters use up to 27% less energy than older models, but savings depend on usage and your energy tariff.


Troubleshooting

Common Issues

Problem: Heater isn’t charging.

  • Ensure both wall switches are turned on.
  • Check if your energy provider is controlling charge times during off-peak hours.

Problem: Smell from the heater.

  • Normal during initial use or after decorating. If persistent, contact support.

Problem: Clicking sounds.

  • Normal and occur due to temperature changes inside the heater.

Problem: The heater stops working.

  • Verify no objects are blocking the heater. If not, contact Ridgewater Energy for repairs.

For additional guidance, contact Ridgewater Energy:

Dimplex Quantum Storage Heater: User Guide and FAQs Brochure